Novis Logistics Solutions

Expert in Customs Clearance

At NOVIS, our team of highly respected, licensed Customs Brokers is here to guide you through the complexities of customs clearance. We offer not only expert clearance services but also consultancy to ensure your shipments comply with all relevant government regulations. Our proactive approach helps minimize risks, giving you peace of mind that your goods are moving smoothly and in full compliance with the law.

Key features

  • Full customs clearance services at both origin and destination
  • Expert handling of all shipping documentation (bills of lading, invoices, packing lists)
  • Minimizing the risk of delays, fines, and penalties
  • Ensuring compliance with local and international trade regulations
  • Customs audit

Customs Compliance and Duty Audit

Our customs audit service reviews your historical import declarations to identify potential overpayments, incorrect tariff classifications, missed Tariff Concession Orders, Free Trade Agreement opportunities, and other customs-related errors.

In many cases, importers may be eligible to recover customs duty paid on past shipments. Depending on the circumstances, refund claims may be available for entries lodged within the previous four years, while broader record reviews can help identify recurring issues across a longer trading history.

The audit may include:

  • Reviewing tariff classifications and duty rates applied
  • Identifying available Tariff Concession Orders
  • Checking eligibility for Free Trade Agreement benefits
  • Reviewing customs values, origin declarations, and supporting documentation
  • Identifying incorrect or duplicated customs entries
  • Assessing potential duty refunds and future savings
  • Recommending improvements to reduce compliance risk

A detailed customs audit can generate significant savings while also helping importers improve compliance and avoid repeating costly errors in future shipments.

Let's work together

Announcement icon

### BMSB Season 2026–27 ###

The Australian **Brown Marmorated Stink Bug (BMSB) risk season** has officially started and it runs from **1 September 2026 to 30 April 2027 inclusive**.

For further information, including requirements that may affect your shipments, please visit our **RESOURCES** page.