What services does Novis Logistics offer?

Novis Logistics Solutions offers a full range of freight forwarding and logistics services in Australia, including international ocean freight (FCL and LCL), air freight services, licensed customs brokerage, warehousing and third-party logistics, local and interstate transport, oversized freight solutions and carbon-neutral shipping through our Green Freight program. We handle both import and export logistics for businesses of all sizes, with offices in Melbourne and Adelaide.

Where can Novis ship to and from?

With partners in more than 2,000 locations worldwide, Novis provides international cargo shipping to and from virtually every major market, sea port and airport in the world. We also offer domestic freight transport connecting all Australian capital cities including Melbourne, Sydney, Brisbane, Adelaide and Perth, making us one of the most connected international shipping companies in Australia.

How do I track my shipment?

All Novis clients have access to Novitrack, our real-time shipment tracking platform. Novitrack provides up-to-date status updates, customs clearance progress, order details and document access for every air, sea and road freight consignment. Our freight tracking services let you monitor your shipment from the moment it is collected through to final delivery.

Can Novis handle small or personal shipments?

Yes. Novis works with clients of all sizes, from individuals shipping a single personal item to large enterprises with ongoing high-volume freight contracts. Whether you need fast shipping within Australia or international logistics services, every client receives the same level of attention and personalised care.

Does Novis handle customs clearance?

Yes. Novis employs licensed Australian customs brokers who manage the full customs clearance process for both imports and exports. This includes preparing and lodging all documentation, ensuring compliance with Australian biosecurity and trade regulations, calculating duty and GST obligations, and advising on tariff concessions that could reduce your import costs. Our freight brokerage services cover every aspect of export logistics and import compliance across Australia.

What is the difference between FCL and LCL ocean freight?

FCL (Full Container Load) means an entire shipping container is dedicated to your goods alone. LCL (Less Than Container Load) is a consolidation service where your smaller shipment shares container space with cargo from other shippers, which reduces costs when you do not have enough product to fill a full container. As one of Australia's experienced sea freight forwarding companies, Novis offers both options and will recommend the most economical choice based on your shipment volume.

Does Novis offer warehousing and storage?

Yes. Novis operates 4,500 square metres of 3PL warehouse space in Melbourne, including hardstand and container dock facilities. We provide bulk storage, palletised and racked storage, quarantine and fumigation holding, and full pick-and-pack distribution services. Our third-party logistics in Australia integrates directly with our freight and transport operations for seamless end-to-end supply chain management.

Can Novis handle oversized or heavy cargo?

Absolutely. Novis has extensive experience with logistics for oversized cargo, including heavy equipment shipping, helicopter logistics in Australia, and boat transport services. Our project logistics team manages every aspect, from specialist route planning and permits to custom loading solutions and international shipping coordination for oversized cargo shipping in Australia.

How does the Novis Green Freight program work?

Our Green Freight program, powered by Lune, provides ISO 14083-compliant emission calculations for your shipments. You can then choose to offset those emissions by contributing to vetted carbon removal and reduction projects. As a leader in carbon offsetting freight in Australia, the program includes detailed reporting so you can track your environmental impact and demonstrate your sustainability commitment to stakeholders.

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International Cargo Shipping

Novis Logistics Solutions is popular in the industry as one of the best international cargo shipping companies. So, if you are shipping delicate, perishable or other goods, we are prepared to assist you with the needful. Our team of experts have the experience as well as the knowledge to accomplish complex projects with ease.

We know that appointing a reliable partner for international cargo shipping is crucial for businesses that rely on the timely and safe delivery of goods. When you choose us, you not only minimise potential issues but also ensure a smooth, efficient shipping experience that benefits your entire supply chain.

Here are compelling reasons why selecting our international cargo shipping services will give you the best possible results and peace of mind:

Experience and Expertise

With years of experience in the field, we have honed our techniques and skills to handle complicated international shipping scenarios. Our team of specialists understands the intricacies of global trade, from customs regulations to documentation, and is well-equipped to navigate these complexities.

This expertise translates into reduced errors, smoother operations, and reliable delivery timelines, so you can rest assured that your cargo will reach its destination efficiently.

Comprehensive Global Network

Our extensive network of global partners and alliances with reputable carriers provides broad international reach and flexible routing options. This enables us to offer door-to-door delivery to a wide array of destinations.

Regardless of where your cargo is headed, we have the connections and resources to get it there securely. Plus, our network allows us to provide competitive pricing and faster transit times.

Customised Shipping Solutions

Each shipment is unique, and we believe your logistics strategy should reflect that. Our team works closely with clients to develop tailored shipping plans that align with their specific needs, budgets, and timelines.

Whether you require specialised handling for fragile goods, temperature-controlled shipments, or expedited shipping options, we offer flexible solutions to accommodate various requirements. This customization ensures that your goods are handled exactly how you need them to be.

Commitment to Compliance and Risk Management

Navigating international shipping regulations can be daunting, with each country imposing its own set of rules and documentation requirements. Our team stays updated on the latest regulatory changes and is committed to maintaining compliance at every stage.

We meticulously handle paperwork, customs declarations, and insurance to mitigate potential risks and prevent costly delays or fines. In addition, our proactive approach to risk management safeguards your cargo against unforeseen disruptions, providing a secure shipping experience.

Advanced Tracking and Transparency

We prioritise transparency and accountability, which is why we offer advanced tracking solutions that allow you to monitor your shipment in real time. Our digital tracking tools give you full visibility into the status and location of your cargo, so you’re never left wondering. Should there be any unexpected delays, our team keeps you informed, providing the highest level of customer service and support.

Commitment to Sustainability

As a responsible logistics provider, we are committed to minimising our environmental footprint by offering sustainable shipping solutions. We work closely with carriers that prioritise fuel-efficient routes, reduce emissions, and adopt eco-friendly practices. For clients who value green logistics, our sustainability initiatives add a layer of trust and responsibility.

24/7 Customer Support and Communication

International shipping operates across different time zones, so it’s essential to have access to support whenever you need it. Our 24/7 customer service ensures you’re connected to a dedicated team member at any time of day, ready to answer questions, provide updates, or address any concerns. Our focus on clear and constant communication builds a strong, reliable partnership that you can depend on.

Conclusion

Hence, you must know that hiring the best international cargo shipping partner can be the difference between a seamless experience and a logistical nightmare. With our experience, comprehensive network, tailored solutions, and commitment to customer satisfaction, we provide a reliable, efficient, and transparent shipping service that prioritises your business needs.

Please connect with Novis Logistics Solutions and benefit from a smooth, secure, and cost-effective international cargo shipping experience that empowers your business to succeed globally.

International Cargo Shipping

Experience and Expertise

Comprehensive Global Network

Customised Shipping Solutions

Commitment to Compliance and Risk Management

Advanced Tracking and Transparency

Commitment to Sustainability

24/7 Customer Support and Communication

Conclusion

Frequently Asked Questions

What documents are needed for international cargo shipping?

How long does international cargo shipping usually take?

What is the cost of international cargo shipping?

Are there restrictions on what can be shipped internationally?

What if my cargo gets delayed or held up at customs?